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Benchmarking of Castles' Visitor Survey

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The results of the 2011 visitor survey in the three Agora 2.0 partner castles Häme (Finland), Narva (Estonia) and Skokloster (Sweden) have been processed and analysed by the Center for Tourism and Culture Management (TCM) at Copenhagen Business School (CBS). These results are now available in BASTIS for each of the castles:

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Key findings of the visitor surveys were included into the BASTIS benchmarking tool. Here, you can now compare key indicators for visitor structure, visitor behaviour and visitor satisfaction of all participating castles at one glace: Heritage Sites:Benchmark Report Visitors of Castles 1 and Heritage Sites:Benchmark Report Visitors of Castles 2

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